Zero Aggression is a part of The APT Group
    APT
 
 
 

About Us

More information about ZeroAggression and our principles.

     
   
 
   
 
About Zero Aggression  
email office@zeroaggression.com
or call us now on

 
0116 241 8331
 
for more information or to book a course.
 
 
 

Aggressive Behaviour Control (ABC Course)
Ethical Escape
Caring Control

Debriefing Survivors of Major Incidents



 

The following are the principles which guide us:

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We produce the best training we can

Just that.


We are easy to work with, reliable and generous

For example: we don't 'hold you to things' - if your needs change then so do ours. We never want you to have training that you don't want. We always do what we say we'll do, when we say we'll do it. If course delegates ask things over and above the topic of the course, the tutor will answer if they can.


Respect

Across-the-board respect is built into all ZeroAggression courses at the course-design stage and we believe this is the best way of respecting diversity. In addition, ZeroAggression tutors have the deep-seated attitudes that are congruent with this policy.


The Environment

Wherever possible (virtually always) we use paper from sustainable resources, i.e. from forests continuously grown for paper manufacture. This is important because all course delegates receive extensive workbooks and these consume hundreds of thousands of sheets of paper annually.


Course subjects

ZeroAggression courses are chosen to be beneficial to (a) the course delegates and (b) those they work with, and we are totally committed to each of the course titles we offer. Some titles are therefore 'fashionable' and some much less so. In either case our commitment is total.


Tutors

To be an ZeroAggression tutor is a significant accolade. Tutors are selected by reference to a range of ten different criteria, each individually rated by two independent referees. To maintain one's status as a tutor, one has to sustain very high (specified) ratings on the two key variables of presentation quality and relevance to course delegates.


Course development

Every tutor on every course gives written feedback to ZeroAggression on how the course was received and whether there could be any improvement in terms of content or balance of the course. These are constantly monitored and assimilated to develop courses to the highest level possible.


Course Evaluation

The two most important factors are (a) presentation-quality and (b) relevance, so we ask every delegate to rate the course on both these dimensions, and every ZeroAggression course has an average rating of 6.x out of 7 on both scales. These are very high ratings. After a course, the sponsor receives a feedback document which contains the feedback from delegates and from the tutor.


Evidence based and relevant

ZeroAggression targets the approaches that published evidence suggests are likely to be the most effective. We then put together courses that combine theory and practice in a way that is easy to grasp and easy to apply safely. Finally we employ experienced and talented people to deliver the courses and add their unique input.


Morale-boosting

Because the real cost of training is the cost of having staff away from their day-to-day work, we aim for our training to be not only relevant but presented in a way that holds the attention and boosts the enthusiasm and self-esteem of attenders.


Value for money

We believe that our courses should offer proper value for money, so they should be priced at a level where we can spend time developing the course content, employ good people to deliver the courses, and sustain our own organisation for the future: no more and no less.


Integrated, evidence based training

Courses provided by ZeroAggression mesh with one another. Hence you acquire a genuine development of expertise, rather than an unhelpful acquisition of competing ideas.

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Written Feedback taken from our training courses:


“This course has helped me feel more in control of aggressive situations and helped me to tackle them. I would advise anyone dealing with the public and young people to take this course.”

Karen Cartwright, Youth Worker (The ABC Course)


"The best course I've ever been on."
 
Marie MacLennan, Day Care Officer (Caring Control)



"If the ratings went from 1 to 100, I would circle 100 both times, absolutely fabulous … The tutor's experience really shone through in the two day presentation and I thoroughly enjoyed every minute of the course, especially the stories. Thank you, please come back."

Mark Edwards, Key Worker (Ethical Escape)


"The tutor successfully completed the almost unheard of task of providing excellent, informative training to a group of very tricky psychologists! He was interesting, knowledgeable and greatly added to our understanding. He represented APT very, very well and he has increased my likelihood of using APT again.”

Joyce Fullarton, Principal Psychologist (Debriefing Survivors of Major Incidents)


“This course rates as one of the best I have attended. It was made so much better by the fact that the tutor is a working practitioner with a wealth of experience in his field and could easily relate theory to practice."

Course Delegate (The ABC Course)


"I feel both motivated and inspired, I can hardly wait to get back to work and put some of the things I have learnt into practice."
 
Course Delegate (Caring Control)


"It was the best course I have attended in 15 years in a care setting."

Susan Walsworth, Support worker (Ethical Escape)



   




ZeroAggression is a part of The APT Group.
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