Zero Aggression is a part of The APT Group
    APT
 
 
 

FAQ's

Frequently asked questions about ZeroAggression and our courses

     
   
 
   
 
Zero Aggression FAQs  
email office@zeroaggression.com
or call us now on

 
0116 241 8331
 
for more information or to book a course.
 
 
 

Aggressive Behaviour Control (ABC Course)
Ethical Escape
Caring Control

Debriefing Survivors of Major Incidents



 

Please select from the questions below:

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How much are courses?
Can you deliver training outside of the UK?
Can just one of me attend?
Is the course accredited?
Who teaches the courses?
Where did you get my email address from?
How can I access your courses where I am?
Do you do supervision?
Evidence for RAID®

What’s the difference between the 2-day and the 3-day version of a course?

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How much are courses?  (Back)

We bring our 3-day courses to you and up to 16 people may attend it for an all-inclusive fee of £4,165 plus VAT (which you reclaim if you are registered for VAT – most people are).

2-day courses are charged at £2,950 and 1-day courses are charged at £1,500 plus VAT.

All you have to do is phone us on 0116 241 8331 and we will take you through all the steps necessary to bring you an excellent training event. Just satisfy yourself that you can find a good teaching room and any refreshments (coffee and tea, lunches if you want to provide them) and of course the participants. We do the rest.


We strive to provide excellent value. The set fee includes:

•  Pre-course information for distribution to attenders.
•  Your chosen course.
•  All tutor travel and accommodation expenses.
•  The services of a tutor who is experienced and knowledgeable in the area and has a gift     for putting things across.
•  Course workbooks – one for each delegate.
•  Course-evaluation, with the feedback returned to you.
•  Permanent registration of delegates' attendance, on our database.
•  A certificate detailing who attended the training, for your records.
•  Certificates for each delegate, so they can record their c.p.d.

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Can you deliver training outside of the UK?  (Back)

Yes. We are happy to provide our courses anywhere in the world for the standard UK fee plus the cost of one economy class return airfare from the UK to the location of the course.

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Can just one of me attend?  (Back)

Yes. Phone 0116 241 8331 (0044 116 2555 963 from outside UK) and tell us what course you would like to go on. We will put your name on a list of people who want to attend that course and let you know when there are enough to make it viable to run.

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Is the course accredited?  (Back)

All bona fide WhatWorksWithOffenders courses automatically enjoy accreditation from The Association for Psychological Therapies.

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Who teaches the courses? (Back)

Tutors are nearly all clinical psychologists, mostly of consultant grade. Tutors are selected according to stringent reference-checking. In other words we have a list of criteria which we ask referees to rate the applicant on.

If accepted, the tutor has to maintain an average of 6 on each of two 7-point scales; one on presentation-quality, the other on the relevance of the material to the delegates. (Equally, every course has to maintain those averages, regardless of tutor.) So, whilst occasional courses may slip below this average, most do not.

We don't normally guarantee in advance who will tutor a specific course for two reasons: logistically it would be difficult and in any event it is the courses rather than the tutor that we 'market'. The tutors' job is to present pre-written and validated courses at their best.

For more tutor information click here.

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Where did you get my email address from? 
 (Back)

We don't do spam, so you will have given it to us at some stage. This will normally have been one of the following:

1. When attending a course, on the registration form.
2. As a course sponsor, as a contact method.
3. On the telephone, during our 'database cleaning'.

Should you wish to be removed from any mailings or would just like more information then please contact us.

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How can I access your courses where I am?  (Back)

We can provide a course almost anywhere in the world, for groups of 6 to 16, for the fixed fees quoted on this site. Courses are run 'on site' and the tutor will come to you. Also see "Can just one of me attend?"

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Do you do supervision? (Back)

Those who have attended the course can come on supervision days subsequently. The way it works is that the supervisor comes to you and runs 3 supervision groups of 90 minutes each, during the day. Each group has about 5 people on it, each person only attends one of the 90 minute groups.

Supervision days aren't nearly as much in demand as training days, which seems to me a pity because they are just about the best way of generalising training to real life, but those who buy them tend to buy them in multiples of 3, with each day separated by about a month. The cost is £1445 plus VAT per day (which is reclaimable so long as you are registered for VAT).

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Evidence for RAID®  (Back)

'RAIDing' isn't 'a unitary approach', in other words it is a collection of well established approaches (such as behavioural ones) put together into a format which is intended to maximise the chances of delegates remembering and applying a good proportion of them and moreover being able to maintain a positive frame of reference to very difficult behaviour.

In particular it leans on three areas of work: (1) The Behavioural literature, (2) solution-focused thinking and (3) the importance of the relationship between helper and helped.

In terms of evidence that this is a useful thing to do, there are a couple of elements you may or may not consider relevant to your considerations. Last year, for the 12th year running, The RAID course was APT's top-selling course of the 38 in the catalogue. This is mostly the result of 'repeat customers'; in other words those people who have received the RAID® course apparently judge it to be doing what they hoped it would.

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What’s the difference between the 2-day and the 3-day version of a course?
 (Back)

Both courses have the same syllabus (the same topics are covered) so the differences are twofold:

1. Topics are covered in greater depth: each topic typically has more slides covering it and more discussion allocated to it on the 3-day course than on the 2-day.

2. There are more ‘assimilation exercises’ and opportunities for delegates to consider their own cases on the 3-day courses.

What they have in common is that the ratings of relevance and presentation quality easily reach APT’s benchmark in both cases.

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Written Feedback taken from our training courses:


“This course has helped me feel more in control of aggressive situations and helped me to tackle them. I would advise anyone dealing with the public and young people to take this course.”

Karen Cartwright, Youth Worker (The ABC Course)


"The best course I've ever been on."
 
Marie MacLennan, Day Care Officer (Caring Control)



"If the ratings went from 1 to 100, I would circle 100 both times, absolutely fabulous … The tutor's experience really shone through in the two day presentation and I thoroughly enjoyed every minute of the course, especially the stories. Thank you, please come back."

Mark Edwards, Key Worker (Ethical Escape)


"The tutor successfully completed the almost unheard of task of providing excellent, informative training to a group of very tricky psychologists! He was interesting, knowledgeable and greatly added to our understanding. He represented APT very, very well and he has increased my likelihood of using APT again.”

Joyce Fullarton, Principal Psychologist (Debriefing Survivors of Major Incidents)


“This course rates as one of the best I have attended. It was made so much better by the fact that the tutor is a working practitioner with a wealth of experience in his field and could easily relate theory to practice."

Course Delegate (The ABC Course)


"I feel both motivated and inspired, I can hardly wait to get back to work and put some of the things I have learnt into practice."
 
Course Delegate (Caring Control)


"It was the best course I have attended in 15 years in a care setting."

Susan Walsworth, Support worker (Ethical Escape)

 




































































   




ZeroAggression is a part of The APT Group.
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